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Notice of software trouble caused by Microsoft Windows' new security update program
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IR Related Inquiries
For IR related inquiries, please access the contact information below
Japan
Sony Corporation
Investor Relations
1-7-1 Konan, Minato-ku,
Tokyo, 108-0075
Phone : 81-3-6748-2111
USA
Sony Corporation of America
Investor Relations
550 Madison Avenue, 27th Floor,
New York, NY 10022-3211
Phone :
  - U.S. and Canada 800- 556-3411
  - International 1-402-573-9867

Facsimile : 1-212-833-6938
Europe
Sony Global Treasury Services Plc
Investor Relations
11th Floor
St. Helens, 1 Undershaft
London EC3A 8EE

Phone : 44 (0)20 7444 9713
Facsimile: 44 (0)20 7444 9763
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Support & Contact Us
Support & Contact Us
For other inquiries, please access the Sony Group's global web site "Sony Global" and select a category and then choose your country/area.
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Notice of software trouble caused by Microsoft Windows' new security update program
If you install Microsoft Windows Security Update program for "Windows XP," you might have trouble opening streaming video files in RealPlayer and other programs.
Please find instructions on how to set up Windows Firewall so that you may install Windows Update and Windows XP Service Pack 2.
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