Sony has various businesses globally to provide products and services that meet customer requirements in terms of satisfaction, reliability and trust.
Sony will always listen to our customers' desires and is committed to meeting and exceeding their expectations.
We strive to deliver "high-quality, reliable products that our customers can use with confidence" and "heartfelt customer service with a personal touch."
Sony is seeking to introduce CSR management in production process through our supply chain that includes human rights, labor, and environmental protection.
Sony has identified "usability" as an essential aspect of product quality and is taking steps aimed at making it easier for people to use Sony products and services.