The biginning of the main content.

Top  >  About Sony Group  >  CSR
Corporate InformationInvestor RelationsCorporate Social ResponsibilityJobsTechnology
CSR
Special Contents
CSR Report
Management
Product Responsibility
With Our Products & Service
Providing High-Quality Products and Services
Supply Chain Management
Product Quality and Quality Management
Responsiveness and Customer Service
Usability
Employees
Community
Environment
CSR Innovation
Communication / Publications
Contact Us
Topics
JAPANESE
CSR Site Map
Corporate Social Responsibility
Product Responsibility
Sony has various businesses globally to provide products and services that meet customer requirements in terms of satisfaction, reliability and trust.
With our Products & Services

Sony will always listen to our customers' desires and is committed to meeting and exceeding their expectations.
We strive to deliver "high-quality, reliable products that our customers can use with confidence" and "heartfelt customer service with a personal touch."

With our products & Services
Philosophy and Policy for Product Quality and Services

Basic philosophy and policy for Sony's product quality and services

Supply Chain Management

Sony is seeking to introduce CSR management in production process through our supply chain that includes human rights, labor, and environmental protection.

Product Quality, Quality Management

Sony is committed to improving product quality and quality management.

Responsiveness and Customer Service

Sony is taking various steps to improve its responsiveness and service capabilities with the aim of enhancing customer satisfaction.

Usability

Sony has identified "usability" as an essential aspect of product quality and is taking steps aimed at making it easier for people to use Sony products and services.


The end of the main content.